Hello!
We're beginning to roll out a new look for Etsy Conversations, which you will be able to view here: www.etsy.com/conversations. The changes you’ll see are primarily cosmetic, to make it easier to manage your Conversations and to help create consistency with the other areas of the site. These updates will also improve the Conversations experience on mobile to help sellers manage their businesses on the go.
When you visit the main Etsy Conversations page from your computer, you’ll notice that the page has changed slightly in a few areas:
-The Search box has moved to the left, just above the folders. It was previously located in the top center, above the messages.
-The “Compose” button has been relocated from the left hand sidebar to the top right.
-The “New” flag no longer appears. Instead, unread messages now appear in bold.
In addition to some minor design changes on the main Conversations page, we’ve also moved the “Snippets” icon to the bottom right, next to the “Attach File” button, in the convo reply box.
Finally, when viewing Etsy Conversations on a mobile device, you will also see the following changes:
-We’ve added checkboxes to the left of the messages to make it easier to delete or move messages in bulk.
-Tapping any portion of a message from the inbox (member’s icon, username, shop name, or the subject line) will now open the message. However, you can still reach the order page, Etsy shop, or member’s profile from within the Conversation itself.
-The Etsy Search bar is now automatically collapsed until the Search icon is tapped, for a cleaner view.
These changes are beginning to roll out today, and we're planning on launching to all members within the next week.
We hope that these minor changes to Conversations help create a more consistent user experience across Etsy and improve the experience on mobile. If you have any questions, please reach out to us at www.etsy.com/help/contact.
Thank you!
Emily
