I'm writing this because I've seen many sellers posting about the same issue over the past week, and none of us are getting any real answers. Here's what's happening: Since November 6th, shops are disappearing from search. Views drop to almost zero. This is hitting established shops with years of good history, good metrics, no violations. Multiple sellers have reported the exact same pattern: it started November 6-7, putting shop in Vacation Mode temporarily fixes it for 24 hours, then it happens again. Same timeline, same workaround, same shops affected. Nobody knows what's causing it. Support tickets get generic responses or go days without updates. We're left checking our shops every morning, not knowing if we'll be visible or not. Toggling Vacation Mode daily to appear in search (personally I'm concerned if doing this will affect the shop in ranking in longterm as well). Running a business in this type of uncertainty is not fun. Technical issues happen, we understand that . What's actually concerning is having no information at all . Is this a known bug? Is someone working on it? Will it keep happening? Should we expect a fix? We have no idea because nobody is telling us. For many of us, this is an important source of income. It's peak season, and the not knowing is as real as the bug itself. You can't plan, you can't adapt, because you don't know what's going on and how many times it will happen again in the future. What we need: Just clear communication. Even if it's "we're investigating and don't have a timeline yet", it's better than silence. We need to know someone sees this, someone is working on it as we speak. If you're going through this too, please add your experience below so that we bump this thread. When did it start? What are you seeing? Have you gotten any actual information from support? Maybe if enough of us share what's happening, we can at least get acknowledgment that this is real and being looked at. EDIT (thanks to NorseKids for the insight): After further analysis, it's important that we use the right technical term for this situation. While we've been using the term "de-indexing" (which is what happens only at the surface), it's more accurate to describe this as a "Total Search Invisibility" issue . Our listings are still indexed (they can be found using the search bar inside our own shops), but a glitch in the public search algorithm is making them invisible in general searches. This distinction is important as it will let the Etsy Technical Team know what is actually happening to the shops affected.
