Seller Not Providing Shipping Details
I purchased a painting from an Etsy seller which was supposed to be shipped from Hungary to the US within 2-3 days of placing the order.
Initially, the seller kept delaying the shipping and giving me various excuses for not able to ship for 2 weeks and finally marked the item as shipped with no tracking details.
Since then I have already asked 3-4 times to provide proof of shipping and tracking details but the seller is not responding at all.
I have contacted Esty and they are just asking me to open a case after a certain date.
The painting cost is around $600. I see the seller has other reviews of the same nature wherein the item was never shipped or not received. Is this some kind of scam? what are my chances of getting a refund from Etsy? Shall I chargeback?
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·5 years agoSame issue!
Motion52 scammed me!!!!! The seller, Kyle cancelled my order without my knowledge, messaged me two bogus tracking numbers, and sent false information on the Etsy message chat to me. The seller, Kyle said that my order which I placed on August 22nd would be prepared, shipped and delivered by October 9th. I contacted the shop, Motion52 on October 11th and again on October 16th questioning where my order was. The seller, Kyle stated that some products I ordered where damaged and she would ship out my package that week. She proceeded to give me a bogus tracking number. Three weeks into delayed delivery, I asked Motion52 where my package was. The seller, Kyle then stated she gave me a partial credit for the continued hassles, but in fact, lied and gave me a full refund. I have a screenshot from my credit card company showing a full credit issued from Etsy on October 26th. Motion52 owner, Kyle continued to lie and say it must of been a glitch and that she was sending out my order. On October 27th, I tried to confirm with Motion52 owner, Kyle if she fully refunded my money and cancelled my order and her reply was no. She gave me another bogus tracking number. Motion52 never communicated to me that she cancelled my order, did not ship my products in a timely manner and did not treat me with respect and courtesy.