Tips for navigating and posting in the Community Hub | Etsy Success

SabahStyle · 2025-10-23T17:26:31.802940Z

Hi everyone, I’m Sabah, a Forums Manager here at Etsy. 👋 Welcome to the new and improved Community Hub! The Hub is your home for connection, learning, and growth — no matter where you’re at on your journey as a creative business owner. In this post, I’ll share an overview of how to use our community spaces along with tips for getting the most of these improved tools and resources. Before we dive in, here's a glossary of common terms used in the Forums:Boards: Used within the Forums to organize different discussions and questions by popular topics like Marketing, Shipping, or Shop Critiques.Discussions are for open conversations, sharing experiences, or exchanging insights with other sellers.Questions (new!) are used if you’re asking for specific assistance, information, or feedback from other sellers.Posts: Members can create a new post in the Forums to start a discussion or ask a question.Replies: Continue the conversation by leaving a comment on the original post, or replying to another member's post.Threads: A thread refers to an original Forums post and any replies.Let’s jump in! 🚀🧭 Navigating the Community HubThe Community Hub houses Forums, Teams, educational resources, seller events, and more – all in one central destination. In the top navigation, you’ll find links for: The Community Hub Homepage: Explore trending discussions and use the AI-powered search to find answers across Etsy resources, like the Seller Handbook and Help Center.Announcements: Get the latest on Etsy news, product updates, and community highlights. Don’t miss the Community Newsletter for top stories.Etsy Forums: Find and follow topics that matter to you. Join or start discussions, reply with emoji reactions, and connect with other sellers.Education and Insights: Grow your business with educational content, seller tips, and expert resources from across Etsy. Register for live events, or watch past workshops anytime. Learn more. Etsy Teams: Join or start a Team based on your interests, location, or niche. Host virtual events, connect with members, and become a Team Captain.Shop Manager: Jump back to your Shop Manager anytime.Pro tip: Use your Community Hub profile to add information about yourself and help other sellers learn more about you. Select your profile image in the top right corner of the Community Hub and select Profile to update your bio and profile image, track your badges, see your recent discussions, and manage event RSVPs. From the Profile page, you can also customize your Community Hub notification settings based on your preferences. Learn more.If you’re not seeing all of your previous community profile information in the new Hub right away, don’t worry! Some of the information is still moving over to the new space and should be available soon. 💡 How to use the Etsy ForumsThe Forums are a platform for sharing ideas, asking questions, and connecting with other sellers. When you arrive on the Community Hub homepage, you can browse, select, and start engaging with trending discussions, or navigate directly to the Etsy Forums using the top navigation to view all community discussions. Once you’re in the Etsy Forums space, you can see even more trending discussion and explore boards by topic using the sidebar navigation. Selecting All Etsy Forums from the sidebar provides a list view of all available boards. If you’re an established Forums user, you may notice we’ve made a few changes here to help keep things clear and organized! Pro tip: Within an individual Forums’ board, select Subscribe to receive notifications about new activity on the topic-specific boards you’re interested in following. You’ll also see a list of the boards you’re subscribed to in the Forums sidebar. 🚨 How to report Forums content: If you believe content on the Forums may be violating Etsy’s Community Policy, you can report it by using the three-dot menu on the post or reply and selecting Report. Your report will be reviewed by moderators.💬 Ready to start a new discussion or ask a question? If you'd like to start a discussion or ask a question, start by using the top navigation search bar to review existing Forums posts to see if your topic is already being explored. If a discussion or question already exists for your topic, feel free to reply to it. Keeping the conversation in one place makes it easier for others to follow along.To start a new discussion or ask a question: In the Community Hub, select Forums from the top navigation .Select New post, then choose whether your post fits best as a discussion or a question.Select Discussion if you’d like to start an open conversation, share experiences, or exchange insights with other sellers. Select Question if you’re asking for specific assistance, information, or feedback from other sellers. Choose Select a category board and pick a topic your post relates to from the dropdown list. Provide a descriptive title and elaborate on your topic in the description field. Be sure to keep our Community Policy in mind as you write.To add tags to your post, select Add tags and select from the dropdown. To remove a tag, select the X next to its name.Once you're satisfied with your post, select Post to publish it for others to engage with.Pro tip: To add an image to your post, select the image icon located in the toolbar at the top of the text editor box. All images are reviewed for safety and compliance with our Community Guidelines.Any image or hyperlink added to a post is subject to approval by the moderation team, which could take up to 24 hours.For more details on navigating the Community Hub, we recommend visiting the Help Center, reviewing FAQs in our Q&A thread, or taking our new AI-powered search tool on the Hub’s homepage for a spin. To share feedback on the new Hub, please take this quick survey. We are actively monitoring responses here and will continue improving the experience over time!

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Tips for navigating and posting in the Community Hub | Etsy Success | Etsy Community