Q&A with Etsy Staff: Social Media | Etsy Success

fidosflowers · 2021-09-28T15:08:42.810000Z

Hello, Etsy Sellers! With the holidays quickly approaching, we wanted to bring the Etsy Social Media team into this space to share tips and best practices around social media marketing. Do you have questions about social media platforms, attracting new followers, or creating effective content? Maybe you’re curious about making social videos, or how to increase your chance of being featured on Etsy’s different social media channels? Our experts from Etsy’s Social team are here to help! Here’s how it will work: - Share your questions for Etsy’s Social team by replying to this post from now until Friday, October 1st. We will close the thread to questions at 4pm ET that day. - Etsy staff from the Social team will answer as many questions as possible by 5pm ET on Friday, October 8th. - Because we will not be able to answer every single question, be sure to read through what others have asked before posting your own. If your question has already been asked, give it a Like! We want to ensure that we answer the questions that matter most to you, so we’ll prioritize answering questions with the most Likes. And a housekeeping note: - This Q&A is to address questions about Social Media. Please remember that all comments should remain on topic and in line with our community policies. Any comments that violate our policies will be removed. Thanks all. We're looking forward to your questions!

VitryShop

·4 years ago

FOLLOW ME https://www.etsy.com/shop/VitryShop?ref=seller-platform-mcnav

fidosflowers

AdminOP4 years ago

Community Manager

That's a wrap for this Q&A, folks. Thank you all so much for sharing your questions and feedback with us here!

We hope we were able to address your questions, provide some tips, and holiday inspirations for using social media. Thanks again, and happy holidays!

ALISHBASHOP

·4 years ago

I m manufacturer gems and jewelry all types services available

www.etsy.com/shop/alishbashop

jessicakertis

4 years ago

Hi everyone! My name is Jess and I've been at Etsy for 6 years. I currently lead the team that works on our @etsy social media channels and campaigns. I love working on creative ways to highlight the incredible Etsy seller community on our channels. I'm excited to be here today to talk all things social media!

HBstudioco

·4 years ago

Hi there! My name is Hannah and I’ve worked on the social media team here at Etsy for 6 years. I help bring our influencer programs to life on social media and manage the Etsy Pinterest account. I’m excited to be here today to answer your questions!

EVYsDesignsByEileen

·4 years ago

I need help and I don't know who to talk to. I'm not happy with the way my items look and I'm not good technically. Can I get help somehow.

ClaudiaEmd

4 years ago

Hello! My name is Claudia and I've worked at Etsy for almost a year now. I'm currently the social media manager for international (UK, DE, FR) based in Berlin. In my spare time I like to attend art shows and gallery openings to see the latest in contemporary art and fuel my creativity.

cgbytryc

4 years ago

Hi! I'm Andie and I've worked on Etsy's social media team for nearly two years. I manage Etsy's Instagram and Facebook profiles, creating engaging content that spotlights our awesome seller community. When not on the job, I love trying new restaurants or catching a show (live music, comedy, Broadway—I'm not picky). Looking forward to answering your social media questions!

Hummusbirrd

·4 years ago

Hi! I'm Brigette. I've been a content creator for 10 (!!!) years, and have worked on Etsy's social team for 4! (If you follow us on TikTok you may have seen my face a couple times.) When I'm not submerged in the world of social media, you can probably find me perusing a thrift store or devouring a bag of potato chips. So excited to be answering some of your Qs!

AstridPaperandHome

·4 years ago

Hi, I'm Emily! I'm a Social Media Specialist on the Community Marketing team and I also run an Etsy shop (shout out to any fellow candlemakers!) I currently focus on engagement on our primary social channels and write content for Etsy's Twitter account. Fun Fact: I might look familiar to some of you because my first job at Etsy was as a Forums moderator!

AdorableCraftWonder

4 years ago

Hi everyone, my name is Evan and I work on the Etsy social team overseeing our seller channels (Etsy Success), as well as video and emerging platforms. I've been working at Etsy for a little over two years, and love helping sellers promote their businesses using social media. In my free time I love exploring NYC and consuming as much pop culture as possible.

fidosflowers

AdminOP4 years ago

Community Manager

Hello, folks!

Thank you so much for taking the time to share your questions in this thread. We're going to close this up now.

Etsy's Social Team will address as many questions as possible here by this Friday at 5pm. Thanks again!

NestDecorations

·4 years ago

Hi, How to be featured by Etsy on social media and get Etsy to pick badge?

cgbytryc

4 years ago

@NestDecorations wrote:

Hi, How to be featured by Etsy on social media and get Etsy to pick badge?

Thanks for your interest in being featured! For tips on how to potentially get featured, take a look at this article from the Seller Handbook.

We’d recommend following and engaging with our social channels, since our team often discovers new sellers through engagements on our profiles. Note that at times our team will also be seeking out specific items to feature based on seasonality. For example, with the holidays approaching, we’ll be looking to feature personalized items that make great gifts or festive product categories like ornaments. Making sure that your shop offerings feel relevant to the current season never hurts, and could also appeal to customers onsite!

Thanks again for reaching out!

Mudgeethewood

·4 years ago

Thanks. I have a question. Should I use tiktok to marketing my items?

Hummusbirrd

·4 years ago

@Mudgeethewood wrote:

Thanks. I have a question. Should I use tiktok to marketing my items?

Hi Juliette! Thanks for the question. It’s a great idea to be on multiple social media platforms, and TikTok specifically is an excellent way to reach a wide audience with your products and process. I’d definitely recommend experimenting there—not just as a way to show off products, but also to take your audience behind the scenes and give them an exclusive look into your life as a small business owner. Good luck with it!

OhMyDirndl

·4 years ago

There should be a educational video of using Printerest effectively for Etsy shp owners.

HBstudioco

·4 years ago

@OhMyDirndl wrote:

There should be a educational video of using Printerest effectively for Etsy shp owners.

Hi there @OhMyDirndl! Thanks for the suggestion. We’re always looking for new ways that we can educate sellers on creating great social media experiences and providing tips on using social media for their small businesses. In the meantime, be sure to check out some of the resources that Pinterest provides to small businesses with Pinterest Academy! With Pinterest Academy, you can take courses on utilizing Pinterest to help reach more potential customers for your small business. We’ll also let our educational content team know that there is interest in additional social media education.

Shopofwomenoffashion

·4 years ago

How to attract buyers to tick tok

AdorableCraftWonder

4 years ago

@Shopofwomenoffashion wrote:

How to attract buyers to tick tok

Hello there! TikTok is a great place for content discovery, so if you’re looking to capture more potential customers on the platform, engage with content creators by commenting on their posts or trying out a Stitch or Duet with their content. You may also want to increase how often you’re publishing on the platform, at least for the first few weeks, you should be posting content at least once a day and then at least 3x a week. The more you use these social media platforms, the more likely your content will be served to people looking for items like yours. Good luck!

ATLASBARStore

·4 years ago

Will Etsy do a special promotion for home gym and exercise/fitness equipment sellers?

We are a small but growing niche on Etsy.

kmms

·4 years ago

Is there anyway to setup a bulk listing, so I can setup them up for the week for Pinterest and IG / Facebook and they just go out? I would be willing to pay for such a add on helper. I use the Sell on Etsy app and so I am wondering, are there other social media platforms be added on?

SilverElementStudio

·4 years ago

You could try Tailwind for Pinterest

AstridPaperandHome

·4 years ago

@kmms wrote:

Is there anyway to setup a bulk listing, so I can setup them up for the week for Pinterest and IG / Facebook and they just go out? I would be willing to pay for such a add on helper. I use the Sell on Etsy app and so I am wondering, are there other social media platforms be added on?

Hello @kmms Yes! There are a few tools that offer this type of content syndication. To see what tools Etsy integrates with, visit the Integrations tab in your shop manager dashboard. Thanks for asking!

kalaniirene

·4 years ago

I would love to use social media, BUT!!! I DO NOT even know where or how to start? So it would be great if you can keep us limited social media people in mind when writing the articles in mind. Some of us have to start from square one especially on Pinterest.

cgbytryc

4 years ago

@kalaniirene wrote:

I would love to use social media, BUT!!! I DO NOT even know where or how to start? So it would be great if you can keep us limited social media people in mind when writing the articles in mind. Some of us have to start from square one especially on Pinterest.

We completely understand being less familiar with social media! If you’re just getting started, we’d recommend setting up one or two profiles on different platforms and just testing to determine what types of content will work best for your business. One of the beautiful things about social media is that it’s all about testing and learning—and using those learnings to guide future content creation!

StylishStoneJewelry

·4 years ago

Hi, I have a question regarding pinterest posting.

I can't see my listings on pinterest unless my someone else pin them. For that that I have to play pinterest game.

How can I see my items on piterest if I post it on my own.

Thanks

HBstudioco

·4 years ago

@StylishStoneJewelry wrote:

Hi, I have a question regarding pinterest posting.

I can't see my listings on pinterest unless my someone else pin them. For that that I have to play pinterest game.

How can I see my items on piterest if I post it on my own.

Thanks

Hi @StylishStoneJewelry! A great way to curate your presence on Pinterest is to create boards. Then, pin content that links to your Etsy shop in each board so you’ll be able to see all of your items. If you’re using the tool within Etsy to pin items, that’s helpful in getting attention on new items in your shop. Here are some tips from Pinterest on how to make pins.

fidosflowers

AdminOP4 years ago

Community Manager

Hi, all. Quick update!

First, big thank you for sharing your questions in this thread. Our social team is excited to dig in next week.

We've made the decision to keep this thread open through the weekend so we can address even more questions from the Community–so keep them coming!

Thanks and have a great weekend.

HiflyerJewels

·4 years ago

What are the best hashtags to be used on Instagram to grow our page ?

Also when is the Etsy Team giving us a feature on their Instagram with the success stories ?

Hoodoospellsshop

·4 years ago

Please re-index my shop thank you

cgbytryc

4 years ago

@HiflyerJewels wrote:

What are the best hashtags to be used on Instagram to grow our page ?

Also when is the Etsy Team giving us a feature on their Instagram with the success stories ?

Hi there! Social hashtags help with content discovery and should be chosen based on what each post is about! When picking hashtags, we’d recommend doing some research to figure out what others are sharing on the platform and which tags are most popular. For tips on how to potentially get featured by our Etsy profiles, check out this Seller Handbook article.

Thank you for being a part of our Q&A!

RoyaltymoonCrafts

·4 years ago

Hi I am a first time seller here on Etsy and I was browsing through Etsy so is my sister and for some reason why I can't find the things that I'm selling... Will you please be able to help me with this I'm not sure if I've done something wrong.???

EVYsDesignsByEileen

·4 years ago

I am not good with social media I just want to sell my stuff...HELP

TabaibaSoapsCo

·4 years ago

Can it be easier to integrate our shops on Insta and Facebook?

EVYsDesignsByEileen

·4 years ago

Why can I not get answers I need help...

DesignByDiza

·4 years ago

I am new here. how can i add my shop to social media ? do i have to use my personal instagram or facebook?

thank you

AdorableCraftWonder

4 years ago

@DesignByDiza wrote:

I am new here. how can i add my shop to social media ? do i have to use my personal instagram or facebook?

thank you

Hello there! We recommend setting up a business account for both Facebook and Instagram. By setting up a business account you’ll have access to additional features that will make it easier for you to promote your business. Once you have your business manager set up, you can either connect your business account to your Etsy shop (there are a lot of tutorials on how to set this up on YouTube) or you can add a link to your shop in your Instagram bio or Facebook About section. For more information on setting up your social accounts you can always check out our Ultimate Guide to Social Media Marketing.

Lucasfa89

·4 years ago

Hi concern

How to direct customers to my Etsy shop on each product?

TheCreatorsAttic

·4 years ago

I have a question regarding the seller's handbook. Can we email previous customers regarding new listings or promotions in our shop, or is that against the rules? I don't want to get in trouble again for emailing people that are not customers. Is it okay to do that with people who have shopped or emailed me as a customer?Thanks!

Amberrosejewelleryuk

·4 years ago

I have a similar question regarding IG and how the hashtags works.

ArabesqLighting

·4 years ago

Hi

I don’t know how to connect my Etsy to my Pinterest

can you help please

thank you

HBstudioco

·4 years ago

@ArabesqLighting wrote:

Hi

I don’t know how to connect my Etsy to my Pinterest

can you help please

thank you

Hi @ArabesqLighting! Thanks for the question, good news, you can now claim your Etsy shop on Pinterest through the Integrations tab in your shop manager dashboard. Simply visit the integrations tab, click on Pinterest in the "market and promote your shop" section, and follow the instructions to connect your Pinterest account and your Etsy shop!

NicoleByDina

·4 years ago

Is it possible for products from my store to be included in the selection https://www.theetsyhouse.com/? And will the number of products in the etsy house increase? Or is this the definitive selection?

VintageEphemeraShop

·4 years ago

Which platform is the most effective to drive sales?

AdorableCraftWonder

4 years ago

@VintageEphemeraShop wrote:

Which platform is the most effective to drive sales?

Hello @VintageEphemeraShop! This is a great question, it all depends on who your target audience is and how much time you spend on social media. We’ve seen sellers who have great success with Pinterest for items related to weddings or home and living since Pinterest is a planning platform and people save items or browse for inspiration. We’ve also seen people drive traffic and sales through their TikTok channels because they showcased a unique or even lower cost item that appealed to a younger audience. Social media isn’t a one size fits all platform, so what works for one seller may not work for you.

Labelicious

·4 years ago

Is there a way to continue using Instagram's selling feature by linking back to our Etsy shop? I keep getting notifications that we need to confirm our website and catalog, otherwise, we will lose access to Instagram's shopping features. Is it possible to continue linking back to our Etsy shop? We don't have a standalone website.

ClaudiaEmd

4 years ago

@Labelicious wrote:

Is there a way to continue using Instagram's selling feature by linking back to our Etsy shop? I keep getting notifications that we need to confirm our website and catalog, otherwise, we will lose access to Instagram's shopping features. Is it possible to continue linking back to our Etsy shop? We don't have a standalone website.

Thanks for your question @Labelicious, you can still link your Etsy shop to your Facebook accounts, you'll need to set up your catalog in the back end of Facebook (you can find tutorials on how to do this on YouTube) and then you'll need to follow these instructions to claim your domain on Etsy

https://help.etsy.com/hc/en-us/articles/360051633874-How-Do-I-Verify-My-Domain-for-Facebook-Shops-?segment=selling

Hope this helps!

Labelicious

·4 years ago

Hi Claudia, Thank you for that information. We have done that, and our Etsy shop is verified through Facebook. However, Instagram is still saying that we are unable to have access to the shop features unless we link our "own" standalone website. This is a new notification and feature that apparently just came about as of October 1st, 2021.

iHeartStitchArt

·4 years ago

I'm wondering if Shop Updates are still a relevant way to reach customers, and where a customer would see them on the platform/app? Thanks!

SarahgemsIN

·4 years ago

What's the best way to get more visits to my shop

OccaModa

·4 years ago

Pinterest works better for me

AstridPaperandHome

·4 years ago

@SarahgemsIN wrote:

What's the best way to get more visits to my shop

Hi @SarahgemsIN The most important thing when using social media to market your shop is consistency. Some people love creating social media content and interacting with an audience, but for many a social media scheduling tool will go a long way toward helping you stick to your posting goals!

Thanks for asking!

Resurrection89

·4 years ago

Hi!

Which one better pinterest or instagram for a potential buyer and grab customer to the shop in category sweatshirt & tshirt?

I've never been know anything about selling & promote in social media. Thanks!

HBstudioco

·4 years ago

@Resurrection89 wrote:

Hi!

Which one better pinterest or instagram for a potential buyer and grab customer to the shop in category sweatshirt & tshirt?

I've never been know anything about selling & promote in social media. Thanks!

Thanks for your question, @Resurrection89! Each platform is different so your strategy should differ on each. For example, pins have a longer life span, so pin seasonally-relevant content that will appear in searches, DIY tips, and ways to use your items. Since you sell apparel, you could try pinning a series of outfits ideas that feature your items to inspire followers.

customcrochetlittles

·4 years ago

It seems difficult to make sales. How does one generate sales?

KateCoburnDesign

·4 years ago

I have done no social media, but I would like to have my pieces featured on Etsy.

AdorableCraftWonder

4 years ago

@KateCoburnDesign wrote:

I have done no social media, but I would like to have my pieces featured on Etsy.

Hi there @KateCoburnDesign! While we have featured items in the past from sellers who don’t have social media accounts one of the best ways we discover new shops is through social media. You can learn more about what our teams look for when featuring items in marketing by reading our seller handbook article here.

MeiraLinen

·4 years ago

Hello, This is my 1st holiday season. I expect to know more tips about optimizing shops (title, tags, hashtag, description..)when running Ads. I run paid advertising with most of matching tags (eRank searched), then I got some favorited items back but it’s very hard to turn into orders. Could you please advice
Besides, I'm wondering that How to use tags and hashtags for more effective and relevant? How long shall I update them, weekly or every two weeks?
Thank you

jessicakertis

4 years ago

@MeiraLinen wrote:

Hello, This is my 1st holiday season. I expect to know more tips about optimizing shops (title, tags, hashtag, description..)when running Ads. I run paid advertising with most of matching tags (eRank searched), then I got some favorited items back but it’s very hard to turn into orders. Could you please advice
Besides, I'm wondering that How to use tags and hashtags for more effective and relevant? How long shall I update them, weekly or every two weeks?
Thank you

Hi @MeiraLinen! It’s great to hear that you’re already planning for the holiday season! For general tips on shop optimization and listings tags/titles, I’d suggest visiting our Seller Handbook: https://www.etsy.com/seller-handbook

We also recently updated our Ultimate Guide to Holiday, where you’ll find tons of guidance for the season ahead: https://www.etsy.com/seller-handbook/article/the-ultimate-guide-to-holiday/925258811224

When it comes to adding hashtags to your social media posts, we’ve found on our posts that using 5-7 hashtags per post is the optimal number to help increase visibility. I’d suggest using the Explore tab in the Instagram app to research tags that might be relevant to your products and brand.

TheMarshallSoapCo

·4 years ago

I am not to sure who to contact directly but today I have made all the required percentages for star seller and have not qualified for the star seller badge ?

JustaBunchofBaskets

·4 years ago

ETSY is preventing me from becoming a Star Seller for not adding tracking to first class mail in an envelope for an order of $8.00.

I thought orders under $10.00 were exempt from tracking.

cosmofields

·4 years ago

Is there a simpler way for my Instagram followers and guests to directly purchase an item I post that is in my etsy shop without having to go to my link in bio, then sign into etsy, and then go back and search for the item in my shop? Something like a direct link in the post to my etsy listing?

Hummusbirrd

·4 years ago

@cosmofields wrote:

Is there a simpler way for my Instagram followers and guests to directly purchase an item I post that is in my etsy shop without having to go to my link in bio, then sign into etsy, and then go back and search for the item in my shop? Something like a direct link in the post to my etsy listing?

Hi! I totally understand the frustration here. One thing you can do is set up a link-in-bio gallery tool. There are a few companies that allow you to create these with little to no cost. Your followers will still have to go through your link in bio, but this way they can go directly to the listing featured in each post. You can also connect your Etsy product catalog to your Instagram account through Instagram shopping, which will allow followers to get to your listings directly from the Instagram posts themselves. This can be a bit more complicated to set up, but there are lots of tutorials on YouTube that should be able to help you out. Best of luck and thanks so much for the question!

Donstep

·4 years ago

Artist

What the best way to get shoppers from Facebook?

AstridPaperandHome

·4 years ago

@Donstep wrote:

What the best way to get shoppers from Facebook?

Hello @Donstep The best thing to keep in mind on Facebook is that if you stay on your own page and only post to your current audience, no one new will find you. But don’t be a spammer on the comment sections of other people’s posts-- think about what your brand represents and what kind of content your brand would naturally interact with!

Thanks for asking!

Nailsbyknight

·4 years ago

How do I best change items favourited to items ordered.

BroochesIsland

·4 years ago

Hello, I have a question about promotion on Etsy. It is unclear by what parameters Etsy promotes the product. The keywords are selected correctly, but there are very few impressions. I was trained on Etsy, it is recommended to add 3-5 listings every day during the training, but manual work is not mass production. I work in my store every day, but so far there is very little result. Paid advertising didn't help. How else to increase impressions and why Etsy shows more often listings of stores that have a lot of sales. I understand that they bring profit to Etsy, but it turns out that new stores take away the chances to sell their products. My store https://www.etsy.com/shop/BroochesIsland?ref=seller-platform-mcnav

AdorableCraftWonder

4 years ago

@BroochesIsland wrote:

Hello, I have a question about promotion on Etsy. It is unclear by what parameters Etsy promotes the product. The keywords are selected correctly, but there are very few impressions. I was trained on Etsy, it is recommended to add 3-5 listings every day during the training, but manual work is not mass production. I work in my store every day, but so far there is very little result. Paid advertising didn't help. How else to increase impressions and why Etsy shows more often listings of stores that have a lot of sales. I understand that they bring profit to Etsy, but it turns out that new stores take away the chances to sell their products. My store https://www.etsy.com/shop/BroochesIsland?ref=seller-platform-mcnav

Hello @BroochesIsland! This is a great question and one that we hear a lot from our sellers. While there is no magic solution that works for everyone, we have seen that sellers that have active social media presences can drive more traffic back to their sites. Also did you know after using Etsy’s social media tool to promote their shop, sellers got more orders and made more in sales than they did before using the tool. (Based on an analysis of sellers who posted via the tool from May 2020 to May 2021, sellers got 23% more orders and made 21% more in sales when comparing the 90 days before using the social media tool to the 90 days after first sharing via the tool.). This could also help increase your exposure on social channels and potentially get some additional views on your listings.

Cyberpunk91

·4 years ago

How to used LISTING HASTAG for more effective? Mean for more relevant?

cgbytryc

4 years ago

@Cyberpunk91 wrote:

How to used LISTING HASTAG for more effective? Mean for more relevant?

Thank you for participating in our Q&A!

How you use Etsy product tags and social media hashtags is completely different! On Etsy, we recommend your product tags be more straightforward descriptors of the item you’re selling so that they reflect how buyers would search for that item. You can add up to 15 product tags to your listings. On social media, hashtags help with content discovery and should be chosen based on what the post is about. When picking hashtags, we’d recommend doing some research to figure out what others are sharing on the platform and which tags are most popular. On our posts, we've found that using 5-7 hashtags is optimal.

SharSharDesigns

·4 years ago

What's the easiest way to share the link to my Etsy page? I have figured out how to share the link for specific products but I'd love to figure out how to share the entire page on Social Media... and I can't find in the way to share the entire page.

cgbytryc

4 years ago

@SharSharDesigns wrote:

What's the easiest way to share the link to my Etsy page? I have figured out how to share the link for specific products but I'd love to figure out how to share the entire page on Social Media... and I can't find in the way to share the entire page.

Howdy, @SharSharDesigns!

You can share a link to your full Etsy shop! Just use the following URL format: www.etsy.com/shop/[insert your shop name].

JeetGallery

·4 years ago

Can Etsy integrate Instagram and Facebook in such a way that once we listed our item it all gets posted automatically in FB and IG, rather than going and posting separately?

https://www.etsy.com/ie/shop/JeetGallery?ref=seller-platform-mcnav

AdorableCraftWonder

4 years ago

@JeetGallery wrote:

Can Etsy integrate Instagram and Facebook in such a way that once we listed our item it all gets posted automatically in FB and IG, rather than going and posting separately?

https://www.etsy.com/ie/shop/JeetGallery?ref=seller-platform-mcnav

Hi there @JeetGallery! Right now we don’t have the functionality to automatically pull in your items to your social media feeds. We recommend using the Etsy Social Media tool found in your Shop Manager Dashboard for a more seamless way to share out new items that you’ve listed in your shop. We’re continuing to look for ways to make social media content creation easier for our sellers so thank you for the suggestion.

GardenStateGlasswork

·4 years ago

I love watching Reels on IG and I've made a few of my own with increasing success. For me, Reels are incredibly fun to make and they add a fun new facet and perspective to my shop. The trouble is the time it takes to make them. I could easily spend a couple of hours creating the perfect video when I have plenty of other work to do in my shop! Any advice to make this process less time consuming, but still interesting to the viewer?

Hummusbirrd

·4 years ago

@GardenStateGlasswork wrote:

I love watching Reels on IG and I've made a few of my own with increasing success. For me, Reels are incredibly fun to make and they add a fun new facet and perspective to my shop. The trouble is the time it takes to make them. I could easily spend a couple of hours creating the perfect video when I have plenty of other work to do in my shop! Any advice to make this process less time consuming, but still interesting to the viewer?

Love this question! I’m a content creator myself, so I totally feel you on how time-consuming it can be to create videos. One time-saving tip that I personally use is to knock out a bunch of reels in one day. I pick a day when I’m feeling high-energy—and when there’s great natural light—set up my tripod, and get to work. This way, I have a bunch of content ready to go, and I don’t have to think about it until it’s time for the next batch. I also try to remind myself that videos don’t always have to be *perfect*. As long as I’m 85% happy with a video, that’s good enough for me. Another thing you can do is encourage customers who have bought from you to include the product in videos that you can then repurpose (with their permission) on your own channels. Hope this is helpful!

MaggiesWoodWorks

·4 years ago

How do you share multiple pictures to FB/IG via the Etsy Social Media section?

jessicakertis

4 years ago

@MaggiesWoodWorks wrote:

How do you share multiple pictures to FB/IG via the Etsy Social Media section?

Hi there @MaggiesWoodWorks! Glad to hear you’ve tried out Etsy’s social media tool! Right now, it’s only possible to share one image at a time through the social media tool. If you’re interested in creating a carousel post with multiple images on Instagram, I’d suggest first saving the relevant images to the camera roll on your phone. You’ll then be able to select multiple images at once when creating a post from the Instagram app. If you’d like to schedule multiple posts at once, you could look into using a free scheduling tool like Later or Facebook’s Creator Studio. Hope that helps!

CrowsNestArtDesign

·4 years ago

Hi I have 'trialled' Etsy for 3 months recently with a selection of different types of original fine art. I got no sales and only had on average one visitor a day. The only other platform I linked Etsy to was Flickr by copying/pasting my Etsy home page under each Flickr photo. What else do I need to do to get visits to my page and then hopefully sales? I have now put up a range of text designed t-shirts and still getting only one visitor a day. Do I need Facebook, Instagram, Pinterest accounts? I am 60 plus in age and don't have a mobile phone and am clueless even how to use these platforms! Please advise

CactusWrenVintage

·4 years ago

I've found that the more you follow on social media, the more they'll follow you back. You can do all but Instagram on your computer. Hope this helps.

AdorableCraftWonder

4 years ago

@CrowsNestArtDesign wrote:

Hi I have 'trialled' Etsy for 3 months recently with a selection of different types of original fine art. I got no sales and only had on average one visitor a day. The only other platform I linked Etsy to was Flickr by copying/pasting my Etsy home page under each Flickr photo. What else do I need to do to get visits to my page and then hopefully sales? I have now put up a range of text designed t-shirts and still getting only one visitor a day. Do I need Facebook, Instagram, Pinterest accounts? I am 60 plus in age and don't have a mobile phone and am clueless even how to use these platforms! Please advise

Thanks for your question @CrowsNestArtDesign! Social media is a great way to gain additional exposure to your shop and your items, there are also tools that allow you to use social media without a smartphone such as Facebook’s Creator Studio and scheduling tools like Hootsuite or Later. Another way to get more shop visits is to take a look at your tags and titles for your items and learn more about how Etsy search works. You can check out our Ultimate Guide to Etsy Search on our seller handbook for more information.

Hummusbirrd

·4 years ago

@CactusWrenVintage wrote:

I've found that the more you follow on social media, the more they'll follow you back. You can do all but Instagram on your computer. Hope this helps.

Yes—following like-minded people on social media is definitely one way to start growing your audience! Thanks!

QuillstarBlasters

·4 years ago

After my first sale, when can I access the payment

ASweetFragranceart

·4 years ago

Hi, I want to know if there is a way to change my pay out threshold so that my earnings on Etsy will only pay out after a certain amount? I heard somewhere that this also helps to lower fees? Can you please give advice on this matter, thank you so much.

WordbirdCo

·4 years ago

I'd love to be featured by Etsy UK on Insta but am not sure how to get seen by them and who selects the products on there? Is there someone I can interact with/befriend/pitch to?

ClaudiaEmd

4 years ago

@WordbirdCo wrote:

I'd love to be featured by Etsy UK on Insta but am not sure how to get seen by them and who selects the products on there? Is there someone I can interact with/befriend/pitch to?

Hi @WordbirdCo! Happy to read that you would like to be featured on EtsyUk! The first thing would be to tag us (@etsyUK / #etsyUK) on your social content - this way we get to see your post and product. We are always looking for great new content to share from our Sellers but there are so many incredible products and shops on Etsy, that we can't showcase them all, but following these tips will give your shop a better chance of getting featured:

https://www.etsy.com/seller-handbook/article/tips-for-getting-featured-on-etsy/44104253845

Thank you for asking!

DYED4YOUOFFCL

·4 years ago

hi there is there any way of getting more people to leave reviews as most people don't?

BeckasInsects

·4 years ago

What is the role of facebook 'stories'. Are they worth dedicating much time to?

Hummusbirrd

·4 years ago

@BeckasInsects wrote:

What is the role of facebook 'stories'. Are they worth dedicating much time to?

Facebook stories are a great way to engage with your audience—including people who may not see your posts otherwise. They can really help build a community around your shop. I wouldn’t say you need to dedicate *too* much time to them, but they’re worth experimenting with! One great thing about stories is that they can be on-the-fly, so they can be created relatively quickly. Thanks so much for the question and hope this helps!

FromGranny2u

·4 years ago

Hi Social team!

1. What social media is the best to promote my products on Etsy?

2. What kind of videos now is the most viewing?

cgbytryc

4 years ago

@FromGranny2u wrote:

Hi Social team!

1. What social media is the best to promote my products on Etsy?

2. What kind of videos now is the most viewing?

Hello, @FromGranny2u! Thank you for your questions. Which social media platforms you use depends on what your goals are! Our team focuses on Instagram, Facebook, TikTok, Twitter and Pinterest. If you create products that look great in photos and videos, Instagram and Facebook would be beneficial to lean into. If you love being on camera or are able to show off your products in interesting ways through video, TikTok could be a good channel for you to explore. If you want to build a dedicated fan base, Twitter is great for establishing more direct connections with followers. If you’re hoping to inspire customers to envision how your products might fit into their lives, give Pinterest a shot. In terms of video, we’ve recently seen success using Instagram reels and TikTok! The format is similar, so you could even test some of the same videos across both platforms to see what works best for you.

Antalya2020

·4 years ago

I and my wife would like to thank the whole Etsy family for introducing the products I produced in my small silver workshop to the whole world on Etsy and giving them the opportunity to meet people. Best Regards, İsmail Dirgen

AdorableCraftWonder

4 years ago

@Antalya2020 wrote:

I and my wife would like to thank the whole Etsy family for introducing the products I produced in my small silver workshop to the whole world on Etsy and giving them the opportunity to meet people. Best Regards, İsmail Dirgen

Thank you Ismail! We’re so happy that Etsy has helped expose your creations to buyers from all over the world.

JaipurArtMart2015

·4 years ago

I want to link my Facebook page, but i got error

how i done this

AstridPaperandHome

·4 years ago

@JaipurArtMart2015 wrote:

I want to link my Facebook page, but i got error

how i done this

Hi @JaipurArtMart2015 Thank you for posting about this! There are two places to connect Etsy and Facebook. One is for connecting your Facebook Profile to your Etsy account, and the other is for connecting your Facebook business Page to your Etsy shop. Be sure you’re connecting in the right place. You can’t connect your Facebook Profile to your Etsy shop.

Before connecting, try signing out of Facebook in the same browser. This will help ensure you don’t connect to the wrong account.

To connect your Facebook personal Profile to your Etsy account, go to your > Account settings.

To connect your Facebook business Page to your Etsy shop, go to Shop Manager > Settings > Info & Appearance.

If nothing happens when you click to connect, your browser may be blocking pop-up windows. Check your browser's settings to disable this feature or temporarily allow the pop-up window from Etsy. If that doesn’t help, it could also be a browser issue.

Hope this helps!

JulesNatureArtist

·4 years ago

Hi Team Can you tell me about video ratios for android phones as I have been trying to make social media videos but find a lot of the screen is cut of when posted to mobile or used in an insta reel. Cheers Jules

AdorableCraftWonder

4 years ago

@JulesNatureArtist wrote:

Hi Team Can you tell me about video ratios for android phones as I have been trying to make social media videos but find a lot of the screen is cut of when posted to mobile or used in an insta reel. Cheers Jules

Hello @JulesNatureArtist! The aspect ratio for full screen social media video is 9:16 and the Android tends to have a slightly larger size (between 9:18 and 9:21), there are a couple of solutions to this. You can film your content directly in the app you’re publishing to like Instagram or TikTok - this will make your aspect ratio match the platform specs. You can also edit your videos in a mobile video editing app like Premier Rush or similar video editing software, here you’ll be able to crop the video to ensure that it’s the proper size for social media. Another tip is when you’re shooting your video, try to keep most of the action in the middle of your screen, that way, when you crop your video, you won’t worry about losing any details when the size gets cropped.

LSDProducts

·4 years ago

Hello, I have been on Etsy for about a few years now and I got 1 sell for one of my products. I'm not sure what I'm doing or not doing. I have a website as well as social media platforms. I think I have good content, videos and pics. I have even lowered my prices to try to be more compatible.

jessicakertis

4 years ago

@LSDProducts wrote:

Hello, I have been on Etsy for about a few years now and I got 1 sell for one of my products. I'm not sure what I'm doing or not doing. I have a website as well as social media platforms. I think I have good content, videos and pics. I have even lowered my prices to try to be more compatible.

Hi there @LSDProducts! Thanks for sharing your question with us! You may find it helpful to take a peek at our Seller Handbook, where you’ll find a ton of helpful articles on getting found on Etsy and optimizing your shop. One thing you could explore is refreshing and expanding the photography in your listings. Are there new ways you could visually present your products to potential buyers? Our Ultimate Guide to Photography might spark some ideas! We also have a handy checklist you can review to make sure you’re optimizing all the aspects of your shop: https://www.etsy.com/seller-handbook/article/checklist-optimize-your-shop-for-etsy/366470356778