Does anyone know how to actually get in touch with Etsy Support | ART Team

HeatherFeatherPhoto · 2022-07-03T15:57:40.900000Z

I have a customer saying their account was charged 3 times and they want me to refund them, but I only got one payment. Does anyone know of a way to reach an actual person? If not, I think I will close my shop here. That is unacceptable to me. I have an unhappy customer and there's absolutely nothing I can do about it?

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Does anyone know how to actually get in touch with Etsy Support | ART Team | Etsy Community