Updated 10/4: Introducing Star Seller

Question

Hi sellers,  We have some exciting news to share! Today we’re announcing Star Seller, a way for Etsy to reward shops that consistently offer an excellent customer experience in the areas we know are important to buyers—responding to messages quickly, shipping, and 5-star ratings. Starting in September, we’ll be showing a special Star Seller badge to shoppers, making it easy for them to identify sellers who have a proven record of offering an excellent customer experience. Plus, Star Sellers...

fidosflowers · Accepted Answer

Improvements to Star Seller based on your feedback Hi everyone!  Since we announced Star Seller on July 28, we’ve gotten a lot of great feedback from our seller community about how we can improve the Star Seller experience. We wanted to share some changes we’ve made and updates we’re working on as a result of that feedback:  Messages from Etsy staff do not count toward your message response rate: It’s not uncommon that a seller may receive a message from an Etsy employee, whether it’s...