Etsy Community

Announcements

Created Oct 21, 2025

2476 members

271 discussions

Get the inside scoop on product launches, feature updates, and key news from Etsy. Posts are automatically sorted by most recent posts and replies so the most active and relevant discussions stay at the top.

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ArtHistoryLover
15 days ago
Find an Etsy Team based on your interests, location, or creative niche
Hi there, My name is Abby, and I’m part of Etsy’s Community Team. We’re here to help you connect with other sellers and access the resources you need to thrive on Etsy. One of my favorite parts of the new Community Hub is the Etsy Teams space–it’s where so much Etsy magic happens by connecting sellers who share a common interest, location, or creative niche! Etsy Teams are groups of sellers who come together virtually or IRL to support one another and their shop goals. Some connect members who live nearby, while others sell similar products, or have shared interests like photography, marketing, or vintage finds. By joining an Etsy Team, you’ll gain access to advice, inspiration, and community from people like you, who understand the seller journey. You can read more about our recent updates to Etsy Team here . Head to the Teams page to discover groups by location, category, or topic. If you’re interested in leading an Etsy Team of your own, you can apply to create a new Team and become a Team Captain here !

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kelleus
15 days ago
✨Welcome to the new Community Hub ✨
Hello sellers! I’m Kelly, Etsy’s VP of Communication and Community, and I’m thrilled to welcome you to our brand new ✨ Community Hub!✨ We’re so glad you’re here. The seller community is at the heart of what makes Etsy so special. Our updated community spaces are designed to make it easier to connect with other sellers, access key resources in one place, and help you grow your creative businesses. The new Community Hub brings together Forums, Teams, educational resources, and events – all in one central destination. You’ll also notice exciting upgrades, including AI-powered search on the homepage, simpler navigation across the Forums, integrated seller events, and new tools to make peer-to-peer engagement even easier. Read on for a quick tour of what’s new and how to get started: Homepage : Explore trending discussions and use the AI-powered search to find answers across Etsy resources, including the Seller Handbook and Help Center. Announcements : Get the latest on Etsy news, product updates, and community highlights. Don’t miss the Community Newsletter for top stories. Etsy Forums : Find and follow topics that matter to you. Join or start discussions, reply with emoji reactions , and connect with other sellers. New here? Start with the Etsy Success forum for expert advice. Learn more. Education and Insights : Grow your business with educational content, seller tips, and expert resources from across Etsy. Register for live events, or watch past workshops anytime. Learn more. Etsy Teams : Join or start a Team based on your interests, location, or creative niche. Connect with other members, attend virtual and IRL Team events, and even become a Team Captain! Learn more. Shop Manager: Use the top menu to jump back to your Shop Manager anytime; we’ll be here when you return! Badges : Earn badges and add flair to your Community Hub profile when you post in the Forums, attend seller events, and show support for other members. Learn more. We’re so excited to share these updated community spaces with you, and we’ll continue improving them based on your feedback. Take a look around, and let us know what you think by taking this short survey . ➡️ Have questions about the new Hub? Share them with us here in our Community Hub Q&A! We’ll be answering questions there throughout the week as well as addressing them live during our upcoming Community Hub Walkthrough event on October 30 at 1pm ET. RSVP here . We’d love to see you there! Thanks for being part of the Etsy community. We’re so glad you’re here and can’t wait to continue learning, connecting, and growing together. 🧡

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jamesossman
9 months ago
UPDATED 10/29 - Tariffs Update: Introducing US-Specific Pricing
Hello Etsy Community, My name is James Ossman, and for the past year, I've had the privilege of serving as Vice President and General Manager for International at Etsy. I'm reaching out because like many of you, we are closely monitoring the latest developments regarding tariffs placed on goods that pass between the United States and Canada, China and Mexico. At this time, our teams are reviewing the official information coming in from the different governments and assessing what this means for the Etsy community. We will provide updates here as they are available. As always, we are committed to helping you comply with applicable regulations. Thank you for your patience as we work through these emerging changes. James Ossman, Vice President and General Manager, International at Etsy

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MaureenSitterson
1 month ago
What’s New on Etsy: Fall 2025
Hi everyone! My name’s Maureen, and I lead a team at Etsy that focuses on helping the seller community grow and thrive. We’re here to make sure you have the right tools to run your shop smoothly and successfully! I’m excited to share our “ What’s New on Etsy: Fall 2025” product release , outlining updates designed to save you time, streamline your workflow, and help you reach more buyers—just in time for the busy holiday season. Here are a few highlights: Stay on top of what matters most: You can now see your most important tasks right at the top of Shop Manager—so you can tackle them quickly and keep your business moving. Save time with smarter tools: We’ve added a suite of optional AI-powered tools to help you update listings and communicate with buyers faster and more easily than ever. Grow your reach and connect with more buyers: We’re rolling out a new Marketplace Insights feature to help you spot rising trends, choose the best keywords for your listings, and plan inventory with confidence (and is based on real-time Etsy Search data!) And more! Read the full release in our Seller Handbook to learn more about each new feature here . And be sure to join us at Etsy Up on September 18 at 1pm ET, where I’ll be doing a deeper dive into these improvements. You can RSVP here . Hope to see you there!

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Iridesent
15 days ago
Community Newsletter: October 23, 2025
Welcome to the new Community Hub! We’re so glad you’re here 🧡 Our updated Community Hub makes it easier than ever to connect with other sellers, find key resources, and grow your creative business—all in one place. Explore faster AI-powered search, simpler navigation, integrated events, and new tools for effortless collaboration. Explore the Community Hub Education and Insights Get tips and resources to grow your Etsy business all in one place. Check back weekly for new content! This week we’re talking: How to get a 5 star review An Elevated Teams Experience Etsy Teams are groups of sellers who share your interests, location, or shop category, coming together to support one another and grow their shops. The upgraded Teams space makes it easy to find groups or start your own! Explore Teams Have Questions About the New Hub? Share your questions We’ll be answering questions about the new Hub in our Q&A thread throughout the week—and during our Hub Walkthrough event on October 30 at 1pm ET. RSVP here Seller Trend Report: Fall and Winter 2025 In case you missed it, our Holiday Trend Guide is live! Prep for the upcoming season with trends like Nonna Holiday, Supper Club, and more. Discover more Join the “AMA” with Kruti Patel Goyal Etsy’s Chief Product Growth Officer will address your questions about what we've accomplished together in the past year and her vision for the seller experience in the new year. RSVP now Supporting you with Etsy Purchase Protection This holiday season, we’re increasing Etsy Purchase Protection for sellers by covering refunds on qualifying orders up to $500 USD—double our regular coverage of up to $250 USD.** Read more **Orders placed from November 1, 2025 at 12am EST through December 31, 2025 at 11:59pm EST that meet eligibility criteria qualify for Etsy to cover the cost of refunds up to $500 (or local equivalent) if a buyer doesn’t receive their order, it arrives damaged, or it doesn’t arrive within the seller’s estimated delivery dates. Learn more . Introducing the New Policy Violations Page With the new Policy violations page, you can get timely updates when a listing is removed and easily access relevant policy guidance for the future. Read this message from Alice Wu, VP of Trust & Safety, to learn more. Read the update Etsy at Climate Week NYC Seller Kwadwo Som-Pimpong of Crafted Glory Design joined Etsy’s Chelsea Mozen and our partner Nest to discuss how climate events affect small businesses worldwide. After the panel, seller Jessica Marquez of Miniature Rhino inspired attendees with a craft activation. See more Childcare Summit at Etsy HQ The Etsy Advocacy Team hosted a gathering to highlight the importance of paid family leave for independent sellers balancing parenthood and business. Seller Jessica Penley of Letter Party shared her firsthand experience, inspiring conversation about the policies that could better support sellers. Learn more

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VeroCraftsCommunity
1 month ago
Coming soon: A brand new seller Community Hub
Hello, everyone! I’m Vero and I have the joy of leading Etsy’s Community Engagement and Education team. When we kicked off the year, we made a commitment to invest more deeply in the Etsy community — and we meant it. Earlier this year, we provided a preview of exciting changes coming your way, and today I’m thrilled to share that we’re launching a brand new Community Hub the week of October 20th! We’ve been listening closely to your feedback and working behind the scenes to build a modern, intuitive space that is designed to help sellers connect, learn, and grow with greater ease. This new Hub brings together Forums, Teams, educational resources, events, and more — all in one place. What’s coming: Refreshed Forums with new ways to engage, react to content, earn badges and recognition, and quickly discover conversations by topic. New homepage highlighting the latest announcements and trending discussions right when you log in. AI-powered search that pulls up the most relevant community discussions and resources, including Seller Handbook and Help Center content—all in one place. Insights & Education hub with resources, tips, event replays, and Etsy Success content, plus the ability to RSVP and add events directly to your calendar. Upgraded Teams redesigned to be more functional and collaborative with category-based, location-based, and topic-based groups to join (or start your own!). Learn more details here . To get the full walkthrough, you’ll be able to hear all the details directly from Kelly Clausen, our VP of Communications and Community , at a special event happening in just a few weeks. You can RSVP here —we’d love to see you there! As part of this launch, we’ll be migrating existing Community and Forums content into the new system . Please note that the current Forums experience will be temporarily unavailable starting October 15, while we complete the migration. We’ll share reminders and updates on this thread, so you know exactly what to expect as we get closer to launch. Until then, thank you for your patience as we fine-tune and transition to the new Hub. We can’t wait for you to experience all it has to offer—built with you in mind and inspired by your passion. We’re so grateful for everything you do to make this community so special.

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FidosFlowers
28 days ago
Community Newsletter: October 9, 2025
Discover Upcoming Seller Events The Ultimate Holiday Hustle Plan October 14, 1pm ET Join our free online workshop with Intuit QuickBooks to set goals, create an action plan, and gain insight into tools and strategies that can help you navigate the holiday season. Save your spot EtSEO In our upcoming virtual EtSEO event, we’re bringing together a panel of Etsy experts to provide listing critiques—including tips for optimizing titles, tags, photography, and more! Save your spot Set Different Processing Times for Variations You can now add unique processing times to each variation that you offer on a listing. We’re rolling out ‘processing profiles’ that’ll let you set and reuse a processing time for multiple listings. Discover more Etsy Insider Program We're excited to continue investing in ways to bring buyers back to your shop again and again. We just shared some upcoming changes to the Etsy Insider program, including plans to expand the shipping benefit to international sellers early next year. Read more You can now add up to 20 images to your listings Showcase even more of your product by adding photos from different angles, highlighting key materials, and linking images to your variations—helping shoppers get all the details they need to confidently make a purchase! What’s New @EtsySuccess Celebrating Hispanic Heritage Month Seller Spotlight: Analy Jewelry “Our Latin heritage inspires us to celebrate color, movement, and life in everything we design.” Meet Perla and Griselda Seller Spotlight: Sol Proaño “Growing up in Latin America gave me a deep appreciation for handmade craft and authenticity.” Meet Soledad Sign Up for Etsy’s Cyber Sales Event Stand out to millions of shoppers during our biggest sales moment of the year by scheduling a sale for at least 25% off from November 24 - December 2 . Join the event Pro tip: Join by October 27 to be considered for Etsy marketing during the sale.

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LemonAndZest
1 year ago
Etsy Insider beta: A new membership program for buyers
Hi there! My name is Simona and I’m a VP of Marketing at Etsy. My team works on initiatives that give buyers reasons to come back to Etsy and your shops over and over again. This year, we’ve been focused on innovative ways to keep Etsy top of mind for buyers to help bring you more sales. One of the ways we’re doing this is through Etsy Insider: a new buyer membership program. It’s an invite-only closed beta we’re rolling out to a select group of buyers in the United States this September. Read on to learn more about Etsy Insider. How it works Etsy Insider is an invite-only closed beta program that we’re rolling out to a select group of buyers in the United States this September. Those buyers will be given the option to purchase an annual or seasonal membership, which will give them access to exclusive benefits. Etsy Insider benefits Etsy Insiders will get access to benefits like free US domestic shipping, a special birthday bonus, and a limited edition tote bag that we’ve partnered with an Etsy seller–Kerry Stokes of Etsy shop Calhoun and Co–to design. We’ll also be working with select Etsy sellers to offer deals and drops–item discounts and first access merchandise for Etsy Insiders. If you’re interested in working with us to offer these benefits to Etsy Insider members, let us know here ! What this means for you You won’t need to make any changes to your workflow or your shipping settings to participate in Etsy Insider! Plus, there’s no cost to you. US buyers who join Etsy Insider will be able to use their benefits when purchasing from your shop. Read more on that in the questions and answers section below! What’s next We’ll be rolling out the Etsy Insider beta with a select group of buyers in the US this September. If we decide to expand this program in the future we’ll be sure to let you know! This is just one of the many ways we’re helping keep Etsy top of mind for buyers so that they come back to shop again and again. If you have ideas for how to make Etsy Insider better, let us know here . Your Etsy Insider questions, answered. Q: As a seller, do I need to opt in to Etsy Insider? A: There is no action required for your shop—invited buyers will be able to use their benefits when purchasing from your shop after they’ve joined the program. Q: You mentioned exclusive discounts, who’s covering those? A: We’ll be working with select sellers to offer Etsy Insider deals and item drops. While offering Etsy Insiders deals and first access to items is completely optional, it’s a great opportunity for sellers to be highlighted in Etsy Insider marketing—helping drive even more traffic to your shop. If you’re interested in working with us, let us know here . Q: Should I change my shipping prices for Etsy Insider? A: We don’t recommend adjusting your shipping prices for Etsy Insider. If you currently offer free shipping on your items, removing it could deter shoppers from making a purchase. The Etsy Insider beta will only be available to a select group of targeted US buyers, so the majority of buyers coming to your shop won’t have Etsy Insider benefits. Q: Etsy Insiders get free shipping. Do I have to cover the cost? A: Nope! There’s no action required for your shop or cost to you–you can keep your workflow and your shipping settings the same as they are today. Etsy is covering the cost of this benefit to Etsy Insider members. You’ll be paid your full shipping fee less the transaction fee, and your earnings and fees will appear the same as any other order on your ledger. You'll be able to see shipping was paid by Etsy on the order email, order details page, packing slip, and in Messages. This benefit only applies to eligible listings with US domestic shipping.

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Iridesent
1 month ago
Community Newsletter: September 25, 2025
What’s New on Etsy This Fall Ahead of the holiday season, we’re rolling out updates to make running your shop easier—from personalized task lists to features that help you reach and retain more buyers. Check out the release Did You Miss Etsy Up? Watch the Etsy Up Replay Catch up on all the excitement from Etsy’s biggest seller event of the year! Play now Dig Deeper Into the Trends With our Aftershow Replay Etsy experts talk category insights, holiday trends and fresh inventory ideas live. Play next Explore More Seller Events You can rewatch all of this year's seller events over on the Etsy Success YouTube channel. View the playlist Celebrating our Seller Community at Etsy Up Close Last week, we welcomed an incredible group of sellers to Etsy Headquarters for a day of community building, creativity, and to experience the magic of Etsy Up in person. We’re grateful to the sellers who traveled in from all over the world to join us in person–sharing stories, learning together, and celebrating what makes the seller community so special. Catch the highlights Etsy Sellers take New York Fashion Week! Re-Decorating Home Collection Six Etsy sellers collaborated with design-duo Tanner Fletcher to create a limited edition home collection. Go behind the scenes Coming Soon: A Brand New Community Hub Get ready for refreshed Forums, upgraded Teams, a smarter search bar, and a one-stop hub for resources, events, and connection. Learn more

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Iridesent
1 month ago
Etsy Up: Watch the replay and see what’s next.
Thanks for tuning in to Etsy Up! We hope you enjoyed this year’s event, featuring actionable tips, fresh ideas, and inspiration to continue growing your shop. Want to revisit your favorite moments? Watch the replay Find more insights and inspiration. Join us for follow-up workshops designed to help you learn, grow, connect with other sellers, and delight your customers. Here’s a preview of three upcoming events: Introducing the new Community Hub experience Host: Kelly Clausen, VP of Global Communications and Community at Etsy Learn how to navigate the new Community Hub and all the new tools and features that can help you connect with other sellers and grow your shop. Beyond the download: How to bring digital items to life Host: Seller Genna Tatu of CrochetbyGenna In this event, crochet maker and digital pattern seller Genna Tatu will share how to bring your digital products to life for potential customers The ultimate holiday hustle plan Host: Intuit QuickBooks Ready to crush the holiday rush? Join us for a free online workshop that gift-wraps your holiday success with actionable steps you can implement right away. See all workshops and RSVP

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Find an Etsy Team based on your interests, location, or creative niche

✨Welcome to the new Community Hub ✨

UPDATED 10/29 - Tariffs Update: Introducing US-Specific Pricing

What’s New on Etsy: Fall 2025

Community Newsletter: October 23, 2025

Coming soon: A brand new seller Community Hub

Community Newsletter: October 9, 2025

Etsy Insider beta: A new membership program for buyers

Community Newsletter: September 25, 2025

Etsy Up: Watch the replay and see what’s next.