The option for selecting Calculated Shipping is no longer available when I want to create a new shipping profile. There is just a long list of shipping services to select and nothing for Calculated Shipping.
Can anyone help please? Thanks much.
@CreativePapertrails it looks like you already have calculated shipping on some items - so you must already have a shipping profile. Can you not apply the existing one to new listings? The easiest thing - for me - is to copy an existing listing, and change what is pertinent - but then, I sell basically the same type of thing.
Also - I just checked -
When I go to Settings - Shipping Settings -
under the existing shipping profiles , there is "+ Create profile" - and the first thing I see is the box that says
"Calculate them for me (recommended)"
Yes, that is correct. I do have calculated shipping on items I have previously listed but when attempting to list a 'new item' yesterday, the calculated shipping option no longer exists.
To follow-up. Etsy support confirmed that the option no longer was available for my shop and had to refresh my shop to make the option available once again.
That's what I used to see until yesterday. That "calculate them for me" box is no longer showing for me. So frustrating. Only options I am now getting are just the long list of shipping options to select without the calculated one. Trying to reach Etsy support is impossible.
"just the long list of shipping options"
what are the options on that long list?
@CreativePapertrails It is right there in the listing.
Shipping option and then to the right +Create option. Click on that. The box opens up for Etsy calculate it for me which is only the beginning of calculated shipping and not calculated shipping.
Calculated shipping only has one profile. It includes the countries and level of services.
If you are seeing anything else in the profile that is fixed shipping and not calculated.
I understand that. Etsy support determined there was an issue with the calculated shipping option in my shop and has resolved the issue.