I've been trying to list using the new blue app and since last night, am having a problem getting photos to load.
It lets me select all of them, then processes for awhile before an error message pops up.
Is anyone else having this problem? I really miss the old app that used to work flawlessly and do not understand why they made the change to this clearly inferior app.
Use a browser instead of the app.
I am having the same issue. I've tried the blue Etsy app and Safari. It lets me choose my photos, then immediately gives 'Unable to Load Photos' error.
I've tried: logging out of my Etsy account, rebooting my iPad, restarting the app, restarting the browser.
Help!
Same issue often. Says to notify Etsy but then works…till it happens again!
@ExpatriateVintage I can't upload pictures using the app unless I shut the off the WIFI on my phone. Maybe try that and see if if helps???
I have discovered that is only happening with photos I took using a new photo app. Other images work fine.
Now I have no idea how to fix this problem.